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Date:	Wed, 04 Sep 2002 16:08:36 -0700
From:	John Loiacono <john.loiacono@sun.com>
Subject: [Fwd: Re: Response to John Groenveld, rev 2 - pls respond by noon!]
To:	john.groenveld@save-solaris-x86.org
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September 4, 2002

Dear Mr. Groenveld,

I am writing you to provide a response to yesterday's advertisment
in the San Jose Mercury in the form of an open letter to Scott.

We value the opinions of our customers and all the stakeholders in the 
greater Sun community, be they in regard to our products, our policies, 
or our corporate conduct, and we use that feedback to improve our 
performance and make Sun a better company. While we can quibble over the 
accuracy of some of the points you raise as fact in your letter, we have 
considered and will continue to consider your views and those of the 
rest of the community in our decision-making processes.

With specific regard to the matter surrounding Solaris 9 on x86, as you 
are aware, we consult with a group of Solaris users, with whom we are 
confiding a great deal of proprietary information, to represent the 
greater community. These individuals engage with Sun on ways to meet the 
concerns of the community while meeting Sun's business needs. While this 
process may have not produced the results you wish, we believe it has 
been very useful for Sun and the community to be able to debate the 
issues in a forum where we can disclose sensitive information and not 
worry about it getting into the hands of our competitors.

However, we must object in the strongest way to your personal attack on 
Scott McNealy in the press. We strive to maintain a separation between 
criticism of an idea and criticism of a person. Personalizing your 
comments greatly reduces your credibility as a spokesman for the
community.

We encourage you to work with Sun and the community to make your 
opinions heard, but we cannot condone or respond to a personal attack on 
any employee of Sun Microsystems. As a result, Mr. McNealy will not 
directly respond to your letter in any way.

Regards,

John Loiacono

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